DRAG
Virtuoso Music Customer Privacy Notice
At Virtuoso Music, we are committed to protecting your privacy. This privacy notice outlines how we collect, use, store, and share your personal information.
1. Contact Details
For any data protection queries, you can contact us at:
Email: info@virtuosomusic.co
2. What Information We Collect and Why
We collect and use the following personal information for the operation of customer accounts and guarantees:
- Names and contact details
- Account information, including registration details
- Marketing preferences
3. Lawful Bases and Data Protection Rights
Under UK data protection law (UK GDPR), we must have a lawful basis for collecting and using your personal information. Depending on the lawful basis, your data protection rights may vary. These rights include:
- Right of access – You can request copies of your personal information and details on how we process it.
- Right to rectification – You can ask us to correct or delete inaccurate or incomplete information.
- Right to erasure – You can request that we delete your personal information.
- Right to restrict processing – You can ask us to limit how we use your personal information.
- Right to object – You can object to our processing of your data.
- Right to data portability – You can ask us to transfer your personal data to another organisation or to you.
- Right to withdraw consent – If we rely on consent, you can withdraw it at any time.
We will respond to all requests within one month. To exercise your rights, contact us using the details above.
For more details on lawful bases and your data rights, visit the ICO website.
4. Our Lawful Bases for Processing Your Data
We rely on the following lawful bases to collect and use your personal data:
- Consent – We will only process your data with your permission after providing all necessary information. You can withdraw your consent at any time.
5. Where We Get Personal Information From
We collect personal data directly from you.
6. How Long We Keep Information
We retain personal information for three years from the date of collection unless required by law to retain it longer.
7. Who We Share Information With
We only share personal information when legally required, including with:
- Organisations we are legally obliged to share data with.
For further information, please contact us at info@virtuosomusic.co.